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Managers will learn the skills of effective leaders, focusing on how to apply key metrics, skills development, 1:1 meetings, and call scorecards to the rhythm of their teams. This course has hands on templates and tools that managers will build out in real time.
Session 1: Revenue Metrics and Math
Session 2: Issue Diagnosis and REKS
Session 3: Metric-Based Leadership and 1:1s
Session 4: Call Scorecards and "What Good Looks Like"
It is recommended, but not required, to take Managing for Impact prior to taking this course.