Revenue Academy Learner Support

December Holiday Support Alert:

Please note that WbD will be closed December 20-January 3 so that our team can disconnect and enjoy the holidays with friends and family. During this time support inboxes will be monitored for urgent messages. Please review the following details on support coverage during the break.

Inbox will be checked for URGENT items daily

FAQs:

How do I access my online learning account?

First time learners should receive an email invitation from "learn@winningbydesign,com" with your invitation and account activation link to our online learning platform. These are sent approximately one week prior to the course start date. If you have not received your email as expected, please email us and provide your name, email and course of enrollment so we can assist further.

For returning learners, welcome back! You will receive an email alerting you to a new course enrollment. You can access the main platform at: https://learn.winningbydesign.com/

What if my online learning account password isn't working?

Please visit the following site to reset your password: https://learn.winningbydesign.com/security/recover

I completed my course and passed my exam - when do I receive my certificate?

Congratulations on joining the ranks of our growing community of Revenue Academy graduates! Your certificate should arrive via email within 2-3 business days of completing your course and passing the exam. If you don't see an email within that time frame, please email us at RevAcademy@winningbydesign.com so we can check on that for you.

To access your certificate, please visit:

I need to change my name/email on my certificate - how do I do that?

You can make minor corrections to your name or change your certificate account email address yourself via your Accredible certification account. Please go to the following page and login to access those functions: https://credentials.winningbydesign.com and be sure to login to your account in the top right hand corner of the page.